Inflight WiFi
WiFi passes
If there’s WiFi available on your flight, you can buy a WiFi pass. You can do this during check-in or on board. The price depends on the type of pass you choose and the duration of your flight.
WiFi for Flying Blue members
If you're a Flying Blue member, you can use our Message Pass for free. You can also use the WiFi Pass for free on flights within Europe.
Not a Flying Blue member yet? You can sign up at any moment, even during your flight.
WiFi on your European flight
On all European flights with WiFi, we offer our WiFi Pass. It's free for all Flying Blue members. With our WiFi Pass, you can:
- browse the internet;
- send and receive e-mails;
- use WhatsApp or similar services, also to send and receive photos, videos and voice messages;
- stream films, series, music and podcasts.
Not ready to join Flying Blue? No problem. You can still buy a WiFi Pass, either before your flight or on board. For flights within Europe, we only offer a WiFi Pass for your full flight.
Free messaging during the entire flight
Our free Message Pass is available exclusively for Flying Blue members. On all intercontinental flights with Inflight WiFi, you can send and receive text messages via WhatsApp, Messenger, WeChat, and similar services. Feel free to use the Message Pass from takeoff to landing! Just a heads up: because of the limited bandwidth, you won't be able to send or receive any photos, videos, or audio.
WiFi Pass
With our WiFi Pass, you can:
- browse the internet;
- send and receive e-mails;
- use WhatsApp or similar services, also to send and receive photos, videos and voice messages;
- stream films, series, music and podcasts.
We offer 2 options: a pass for 1 hour, and a pass for your full flight.
How to connect
You can use the inflight WiFi as soon as you’re seated, or shortly after take-off in some countries. Simply switch your device to aeroplane mode, connect to our WiFi network, and follow the steps popping up on your screen.
Once your device is connected, an “onboard portal” will open. Here, you can activate the Message Pass, or buy your WiFi pass if you didn't already arrange this beforehand. In this portal, you can also check your latest flight status and book activities for your destination.
We try our best to make sure that you don’t run into any issues when you buy our inflight WiFi pass. When something does go wrong, you can request a refund for your purchased pass.
Just a heads-up: not all aircraft have Inflight WiFi. You can check in My Trip or in the app to see if it's available on your flight.
Frequently asked questions
Not all KLM flights have WiFi. Want to know if yours will? Then keep an eye out while booking. If you see a WiFi symbol during the booking process, your flight will have WiFi.
Did you book a flight that has Inflight WiFi? You can connect to the WiFi network on board. Just follow the steps on your screen.
Sending messages via WiFi is usually free, with the Message Pass. Would you also like to check your e-mail and social media, or stream music and films? Then buy our paid WiFi Pass.